Improving Patient Safety | NAViGO makes The BMJ Awards Shortlist

Improving Patient Safety | NAViGO makes The BMJ Awards Shortlist

We are delighted to announce our Performance Team has been shortlisted for their ‘Clinician’s Dashboard’ in the Mental Health Category of the prestigious BMJ Awards hosted by the British Medical Journal.  According to their website….

‘The BMJ Awards are the UK’s leading medical awards. Now celebrating 10 years of recognising the incredible work that healthcare teams across the country do every day, we aim to promote excellence in healthcare, showcase knowledge and experience that will inspire others, and give exposure to teams who demonstrate courage and passion for overcoming challenges in our common mission to improve outcomes for patients and communities across the country.’

The final winner will be announced on the evening of Thursday 10th May 2018 where NAViGO’s innovation will be up against some very ‘big players’ in the health sector, including South London and Maudsley, who are regularly recognised nationally for their best practice in mental health.  NAViGO has already successfully beaten over 271 other health organisations to get this far and is one of 6 remaining teams battling it out for this year’s trophy.

All shortlisted organisations will receive a full review of their entry on the BMJ website and in BMJ publications, usually on display in most GP surgeries across the UK.  Winners in 2017 included the renowned Guy’s and St Thomas, Imperial College London, and the Royal London to name but a few, and places NAViGO firmly in the public eye for our innovative practice.

The Dashboard, was designed in-house by Performance Analysts and has already attracted £75k funding around spread from the Health Foundation. It improves patient safety by helping Community Clinicians to manage/prioritise high caseloads and identifies those who are most at risk. Triggers (determined via national research and local serious incidents) interrogate caseloads, pinpointing those service users who may need additional support.  Clinicians are automatically notified via email on a daily basis.  The resultant outcomes have included Service Users being seen more frequently, more pro-active follow ups, reduction in crisis presentations, closer monitoring of those with a long term physical condition and ultimately a reported uplift in service user satisfaction from 96% to 100%.  The national average is 89%. 

BMJ Awards are all about national spread and sharing best practice.  Research has shown this innovation is the first of its kind anywhere in the UK.  We hope to be able to help our peers to embed this low-cost yet extremely effective tool right across the UK.

Watch this space for news and developments.

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