Vision, Mission & Values

Our Mission

To deliver services that we would be happy for our own family to use

Our Values

  • humanity and equity is our approach to care
  • creating benefits for the wider community
  • passionate about all that we do
  • promote independence and choice to be an employer of choice

Our Goals

  • support and improve mental health and well-being of the local population
  • utilise our membership as a key vehicle for decision making and organisational changes
  • promote social inclusion and choice, support service users to reach their true potential
  • achieve equality between staff and service users
  • ensure services are directly accessible where appropriate and prevent and/or intervene early

Continued development of...

  • a marketing and communications strategy
  • review and provide efficient infrastructure
  • an estates strategy
  • programmes to reward and value our staff
  • an appropriate performance management system
  • actively strengthen relationships and contractual arrangements with commissioners
  • strong partnerships locally and nationally
  • further strengthen service user and community engagement
  • secure all improvements to all systems and processes
  • a workforce plan to support service redesign
Service users we want to be:
  • involved in services
  • treated with dignity & respect
  • offered real choice
  • given interventions that help in all areas
NAViGO members we want to be:
  • involved in the overall direction of NAViGO
  • develop NAViGO into a great place to work and deliver services from
Commissioners we want to:
  • create a healthier local community
  • have people in control of their care
  • have accessible, responsive and high quality care
Our partners we want to:
  • develop partnerships with other public bodies that help us improve our services and develop new opportunities