Our inpatient service is for working age adults experiencing more severe or long-term mental illness. The service can offer a period of specific care and treatment, in a safe environment designed to effectively support recovery, 24 hours a day.
What services do we offer?
Based at Harrison House, our inpatient services are provided in a purpose-built, state-of-the-art facility designed to support the needs of privacy and dignity. A great deal of care and attention has been given to developing this site to best meet the needs of those who use this service.
Two ten-bed lodges, Meridian and Pelham, provide mixed sex accommodation with en-suite bedrooms, caring for people with more severe or long-term mental health illnesses. We use a third lodge, Brocklesby, when an individual’s needs places them more at risk to themselves and they require nursing within a controlled, quiet and discreet environment.
The lodges work 24 hours a day, seven days a week to provide round-the-clock services and have direct access to nursing, medical, psychological, social care and healthcare support.
In September 2015, the acute services expanded to offer the Sequoia Community, a participative, group-based community to support those with long-term borderline personality disorders. The service is available Monday-Friday to offer therapy through organised and structured social activity and engagement with the end goal of a more independent lifestyle in mind.
HOW DO I ACCESS THE ACUTE INPATIENT SERVICE?
You may be referred to our Acute Inpatient Services through another aspect of our mental health services, via your GP or other healthcare professional.
There is no direct access to this service. However if you or a loved one need urgent treatment, our Crisis Home Treatment Service works directly with people who are experiencing a severe mental health crisis and need immediate, urgent or emergency care and treatment in their home.
For more details about the Crisis Home Treatment Service, please click here.
If you would like to speak directly to someone from within The Acute Inpatient Service (i.e. to rearrange appointments etc.), please use the contact details listed below.
We welcome referrals to our services from healthcare professionals and GPs via our Single Point of Access.
NAViGO Single Point of Access
(01472) 256 256 Option 3
Emails sent to this address will only be responded to within office hours, Monday to Friday between 9am and 5pm. If you require immediate assistance, please use the phone number listed above.
Please note these contact details should only be used to make a referral to the service, if you would like to speak directly to someone from within the service, please use the contact details listed below.
Already accessing NAViGO Services?
If you are already accessing a service within NAViGO and need to speak with someone about your care and treatment, please contact either your Care Coordinator or Lead Professional for whom you should have been given contact details.
Alternatively, you can contact the wider team who provide your services. To find contact details for all the NAViGO services, please click here.
If you should require emergency assistance out of office hours, please contact Lincsline who can be reached from 5pm until 9am or 24 hours a day at weekends and Bank Holidays.
Lincsline: 0808 800 1010
New to NAViGO Services?
If you or a loved one require help and support for mental health issues, your first port of call should be your GP or other health care professionals who may refer you to one of our services.
Alternatively our Open Minds centres based in both Grimsby and Cleethorpes are open access to the general public:
Open Minds Grimsby:
7-9 Osborne Street
If you or a loved one are not already accessing our services and require emergency assistance for a mental health crisis, you can contact the NAViGO Single Point of Access 24 hours a day, seven days a week:
Call: (01472) 256 256 Option 3
(Emails sent to this address will only be responded to within office hours, Monday – Friday between 9am-5pm. If you require immediate assistance, please use the phone number listed above.)