RESPECT Training Solutions

RESPECT Training Solutions provides bespoke positive behaviour support solutions to services within education, health and social care settings. Our training is delivered by instructors with extensive clinical backgrounds who will work with you to design a training package specific to your organisational need.

Our philosophy is based on the following core principles:

  • 70% prevention, 20% de-escalation and 10% reactive strategies
  • Person-centred approaches based on support, not control
  • Developing and maintaining a long-term learning environment

We believe that training should be interactive, engaging and fun so that delegates can get the most from their learning.  Here are some examples of what we can deliver for you:

  • Factors relating to the causes of occupational violence and behaviours that challenge
  • Practical tools to use for behaviour support planning
  • Scenario based situations to assess why the person is challenging – what’s it all about?
  • Practical, long, medium and short-term prevention strategies
  • Teaching replacement skills, including behaviour consequences
  • Physical intervention and release techniques. If required, we can incorporate physical intervention or release techniques into your training. We will do this, however, as part of a ‘whole approach’ to behaviour support and not in isolation.

We can deliver your training at your premises, a venue of your choice or at our training venue in Leicester and Grimsby.

What makes us different?

We are supervised by an organisation called NAVIGO and, as such, are a community interest company which means that we are a not for profit social enterprise that emerged from the NHS.

We have a team of Senior Professional Leads who sit on our National Standards Committee. This group of people are representatives from Education, Social Care and Health and who work with National (and International) steering groups/initiatives such as Positive and Safe.

The steering committee comprises representation from the following organisations:

Aran Hall School (part of the SENAD Group)

Northern Health and Social Care Trust

Sheffield City Council Leicestershire County Council

Milton Keynes Council

North West Wales NHS Trust

Hertfordshire Partnership NHS Trust

Sheffield Health and Social Care NHS Trust

Service users are at the heart of everything we do. We have a team of independent service user groups that input into our training to shape the design and content, examples of these are NAVIGO in Grimsby and the MAAT Probe Group in Sheffield

Once we deliver our training to you we don’t just pack up and walk away. We are there to fully support your organisation with day to day advice and guidance. You will also have access to our National Standards Committee and Service User groups should you require any future information or guidance.

We are also proud to say that we hold evidence based research of reduction in restraint, restrictive practice and incidents where our programme has been fully implemented. Here are just some of the comments we have received about Respect:

MIND – Listening to experience

Mind commissioned an independent panel to carry out an inquiry into acute and crisis mental healthcare. The subsequent report into their findings and recommendations mentioned RESPECT training and how it can benefit organisations:

“What people overwhelmingly want is to be treated in a warm, caring, respectful way irrespective of the circumstances in which they come into contact with services. In other words, all of us would like to be treated with humanity. Recommendations for Government and the NHS Commissioning Board: “Fund evaluation of emerging models for reducing restraint such as RESPECT and incorporate findings into national guidance.”

What our customers say

“This training has definitely helped to create a stronger working team and strengthen our abilities and therefore create a happier, working and learning environment for all, with a better understanding of our clients and their needs. The trainers are expert in this field – we wouldn’t use anyone else.”Glebe House Project

“We have observed and recorded significant changes to the way front line staff think and practice when working with service users who may challenge.”

Tom Armstrong, Northern Health and Social Care Trust

I have learnt more about how to support my Autistic son in the last 2 days than I have in his entire 12 years. Thank you

Parent and support worker

Want to know more?

For an informal discussion about RESPECT please get in touch:

Tel: (01472) 583030



Respect Training Solutions, NAViGO House,

3-7 Brighowgate, Grimsby,

North East Lincolnshire, DN32 0QE