Safespace offers out-of-hours coffee and support

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Safespace offers out-of-hours coffee and support

Safespace, a new specialist facility offering out-of-hours support to the lonely, isolated and emotionally vulnerable, officially opened its doors on Thursday.

Safespace crisis café – a joint initiative between mental health specialists NAViGO and North East Lincolnshire Mind – provides help to vulnerable individuals who find themselves in crisis or need support with their mental health in the evening.

Based at NAViGO House on Brighowgate in the centre of Grimsby, Safespace is open Wednesday, Thursday and Friday from 6.30pm to 1.30am providing shower, laundry and refreshment facilities alongside practical mental health assistance from dedicated staff.

NAViGO Safespace project manager Ali Cook said: “Safespace offers an open door, drop-in service providing instant, practical support for vulnerable people with a range of destabilising social problems impacting upon their mental health.

“There is no need to call; people can just drop in to find a safe, welcoming, non-judgemental place to help them find their pathway to recovery.”

Rebecca Parker, chief executive at North East Lincolnshire Mind said: “I am delighted that North East Lincolnshire Mind is working with our colleagues at NAViGO on this exciting new project.

“We are looking forward to providing a safe and welcoming environment that is open to anyone in need, regardless of whether they have accessed mental health services before. We will be there for those who are lonely, isolated or emotionally vulnerable, with a cuppa, a friendly ear and with the support that they need, at the time that they need it.”


Funded by the Gardiner Hill Foundation and Department of Health and Social Care’s Beyond Places of Safety Fund, it is hoped Safespace will also help reduce pressure on local A&E departments and police services.

Ali continued: “People aren’t always sure where to go at a time of distress. They don’t necessarily require emergency NHS or police intervention but they present themselves at A&E because they don’t know where else to go and are often sat waiting to speak to someone.

“Safespace offers a welcome alternative where an individual can walk through the door and talk to someone straight away, while relieving the strain on other, already in demand, services.”

Safespace is open to anyone in need, regardless of whether they have accessed mental health services before.

It is hoped the non-clinical environment will particularly appeal to hard-to-reach individuals, providing a safe and relaxing café atmosphere.

Although the space is run by trained professionals, it is not a crisis facility or a drugs and alcohol centre.

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